Soyaconcept Customer Club’s terms and conditions

What are the terms and conditions of the Customer Club?
Membership of our Customer Club is no-obligation and free of charge, and you can unsubscribe at any time. You must be 18 years of age to be a member of soyaconcept’s Customer Club. If you are under 18, you can sign up for soyaconcept’s Customer Club by sending signed confirmation from a parent or guardian.

By accepting the terms, you agree that soyaconcept may send you marketing via email, text, MMS, push notifications, social media and email about:

  • Clothing, shoes, bags, accessories, fashion accessories, magazines, design and similar soyaconcept topics.
  • Offers, sales, competitions and events and other marketing initiatives from soyaconcept.
  • Information about the items you put into your online shopping cart.

You furthermore acknowledge that this agreement may be used for requests to update your consent to include other relevant products, partners or communication.

You can always to opt out of soyaconcept’s Customer Club by clicking on “unsubscribe” in your newsletter. 

 

Your personal data

Soyaconcept is the data controller with respect to the personal data processed by soyaconcept. Your personal data are processed in accordance with our general Privacy Policy.

 

How your information is used
We use your personal data to manage customer clubs and send you marketing information including promotions, news, invitations, etc. To optimise your shopping experience, we strive to send you marketing information that matches your interests, and to send you customised newsletters such as a birthday greeting.

 

What personal data do we process?
We process the information you provide in connection with signing up to the soyaconcept Customer Club and updating your profile. This can include your name, email address, age and mobile number if you choose to disclose it. We also process information about your purchases and other activities on our online shop including, for example, products in your shopping cart or on your wish list. In addition, we measure your activity in connection with the receipt of our newsletters.

 

On what grounds do we process your personal data?
The processing of your personal data is based on your consent when you join the Customer Club. You may withdraw your consent at any time or object to your personal data being processed for direct marketing.

 

How long do we store your personal data?
Your personal data are deleted when we no longer need them and when we are no longer legally obliged to keep them. If you opt out of soyaconcept’s Customer Club, we will automatically delete all the information that we are not legally obliged to keep.

 

Your rights and the complaint process, etc.
As a registered user you have certain rights, including the right to see the information we hold about you.